Effective Date: July 14, 2026
Metro Injury Law PLLC (“Metro Injury Law,” “the Firm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at metrolawpllc.com (the “Site”) and in the course of providing legal services, how we use and protect that information, and the choices you have. By using the Site or providing information to us, you agree to the practices described in this Privacy Policy.
Metro Injury Law PLLC (“Metro Injury Law,” “the Firm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at metrolawpllc.com (the “Site”) and in the course of providing legal services, how we use and protect that information, and the choices you have. By using the Site or providing information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide Directly. We collect information you provide when you contact the Firm, request a consultation, become a client, complete a form, or otherwise communicate with us. This information may include your name, mobile and other telephone numbers, email address, mailing address, and details relating to your legal matter. Information Collected Automatically. When you visit the Site, we and our service providers may automatically collect certain technical information, including your IP address, browser type, device information, pages viewed, and the dates and times of your visits through cookies and similar technologies. Information From Third Parties. In the course of representing clients, we may receive information from courts, opposing parties, insurance companies, medical providers, and other sources relevant to your legal matter.2. How We Use Your Information
We use the information we collect to:- Respond to your inquiries and provide legal services;
- Communicate with you regarding your legal matter, including by telephone, email, and, if you opt in, text message;
- Schedule and confirm appointments and send reminders;
- Request documents and provide case status updates and billing notifications;
- Operate, maintain, and improve the Site; and
- Comply with applicable legal, regulatory, and ethical obligations.
3. Text Messaging (SMS) Program
If you choose to receive text messages from Metro Injury Law PLLC, the following terms apply:- We send text messages only to individuals who have expressly opted in, either on paper or by electronic signature, using our Text Message (SMS) Consent Form.
- Messages relate solely to your legal matter and may include appointment confirmations and reminders, case status updates, document requests, and billing notifications. We do not send promotional or marketing text messages.
- Message frequency varies depending on your legal matter. Message and data rates may apply.
- You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (718) 799-2222 or [email protected].
- Your consent to receive text messages is voluntary and is not a condition of hiring the Firm or receiving legal services.
4. How We Share Information
We do not sell your personal information. We may share your information only in the following limited circumstances:- Service Providers. With vendors that perform services on our behalf, including technology providers, website hosting companies, messaging platforms, and billing providers, all of whom are subject to appropriate confidentiality obligations.
- In the Course of Legal Representation. With courts, opposing counsel, insurance carriers, experts, medical providers, and others when reasonably necessary to represent your interests and consistent with our professional obligations.
- Legal Requirements. When required by law, subpoena, court order, or when necessary to protect the rights, safety, or property of the Firm, our clients, or others.
5. Cookies and Tracking Technologies
The Site may use cookies and similar technologies to operate properly, remember your preferences, improve website functionality, and better understand how visitors interact with the Site. Most web browsers allow you to disable or delete cookies; however, doing so may affect certain features or functionality of the Site.6. Data Retention
We retain personal information for as long as necessary to provide legal services, comply with applicable legal and ethical obligations (including client file retention requirements), resolve disputes, and enforce our agreements.7. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information in accordance with applicable law, including the New York SHIELD Act. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.8. Your Choices and Rights
You may:- Opt out of text messages at any time by replying STOP;
- Request that we update or correct personal information we maintain about you; and
- Contact us with questions regarding how your information is collected or used.